ARE YOU READY TO COMPETE AND STAND OUT IN A TODAY’S CROWDED MARKETPLACE?

Think Outside The Bowl is a two-day business growth conference in Durham NC on August 28-29, 2019. The event will provide both inspirational and hands-on sessions to help both B2B and B2C companies increase loyalty, word-of-mouth, and most importantly, revenue.

Together at Think Outside The Bowl, we will take a deep dive to help your organization stand out in a sea of sameness.

We’re bringing together our expert faculty to revolutionize the way you approach Customer Experience, Brand Experience, and Employee Experience. By focusing on being experience design, companies and organizations can achieve greater results in 2019 and beyond. In a world where commoditization is the norm, differentiation is key. The kind of differentiation customers and employees will notice doesn’t come from what you say, it comes more from what you do. More than any other factor, your brand’s customer and employee experience will determine whether you thrive and profit or struggle and fade. There is a strong business case for winning the hearts of customers and employees, especially when it leads to increased retention and referrals. According to Gartner, a 5% increase in retention can boost profits by 25% to 125%.

The Think Outside The Bowl faculty includes brand experience, customer experience, employee experience and differentiation experts from the Purple Goldfish Think Tank. This conference is geared for participants who want to create new customer experiences that customers notice, remember, and share. It is designed for both B2B and B2C, for individuals with the authority to initiate change across their organization and for those responsible for realizing results. Participants will learn from best-in-class examples focusing on customer experience, differentiation, technology, and purpose. Everyone will leave with actionable strategies to improve their business.

Each attendee will receive for free a copy of Purple Goldfish 2.0. Full Experience guests will also receive their choice of two additional books from the TOTB Bookstore.